Updated On 03/20/2023
Rosewater is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
• you use our website.
• you make a booking on our website.
• you make enquiries on our website.
• someone is interested in working with us.
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data.
In this case, it means personal data that you give to us via our site. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.
Who are we?
Rosewater is a restaurant, located in Raleigh, NC. It is part of Giorgios Hospitality Group.
How do we collect information from you?
We collect information from you:
• when you make a booking.
• when you visit a restaurant (preferences, allergies etc.).
• make an inquiry.
• when you sign up to marketing emails.
What type of information is collected from you?
You may be asked to submit personal information about yourself when you make a booking at our restaurant. We will collect this information so we can fulfill your booking request and you may dine at our venue. When you make a booking:
Rosewater collects information such as:
• e-mail address (used for booking confirmation and post-dining feedback emails)
• home or work address
• billing information taken for deposits, ticketing, or holding credit card information for use in the case of no-shows (where applicable)
• telephone number
• company name
• dietary requests
• marketing preferences (whether you opt-in or opt-out)
When you dine at Rosewater:
• marketing responses (where applicable)
• survey responses
• current and past restaurant reservation details
When you access our sites:
There is “Device Information” about your computer hardware and software that is automatically collected by us.
This information can include:
• device type (e.g. mobile, computer, laptop, tablet)
• operating system
• IP address
• browser type
• browser information (e.g., type, language, and history)
• domain names
• access times
• referring website addresses
• other data about your device to provide the services as otherwise described in this policy.
If you use our website, we may receive your generic location (such as city or neighborhood).
You may submit your CV if you’re interested in working for us to firstname.lastname@example.org.
This information may include:
• personal details
• employment details
• salary history
• other relevant details
We will use this information to assess your application. We may also keep it in our records for future reference.
Please get in contact if you would no longer like us to hold your records at email@example.com.
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• Send you service emails (booking confirmation and post-dining feedback).
• Improve our products and services.
• Send marketing communications if you have opted in to receive them.
• We may use the information to customize the website according to your interests.
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation. We will only share your information with companies if necessary to deliver services on our behalf. For example service providers , third-party payment processors, and other third parties to provide our Sites and fulfill your requests, and as otherwise consented to by you or as permitted by applicable law.
How and where do we store data?
We may analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at firstname.lastname@example.org.
Authentication, personalization and security: cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features.
• Performance and analytics:
• Third Parties:
• Opting Out:
You can set your browser to not accept cookies, but this may limit your ability to use the services.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What happens if our business changes hands?
Giorgios Hospitality Group
We may share your information (such as meal or seating preferences and special occasions) with other restaurants in the same restaurant group. This is to enhance the hospitality experience that we, Giorgios Hospitality Group, provide you when you dine with us (such as, trying to seat you by a window, if you previously expressed a preference for window seating) and to improve our table and shift planning. In addition to providing you with more customized service, we may, as permitted by applicable law, share your information with our restaurant affiliates to support operations, such as to perform analytics, tailor marketing to you, support a loyalty program that you have chosen to participate in, and improve services.
For more information, please feel free to contact us at: email@example.com
Changes to this statement
Giorgios Hospitality Group is committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you.
Our Mission at Giorgios Hospitality Group
"Sharing food around the table is one of the greatest expressions of love.”
Through distinct restaurant concepts, we provide unique and memorable dining experiences with passion and enthusiasm, “one guest, one plate at a time.”
Giorgios Hospitality Group is PCI Compliant. Our website and payment forms uses HTTPS and other security best practices and are not susceptible to card testing. Your payment information is handled safely when doing business with us.
For inquires, issues, and concerns, please contact us at firstname.lastname@example.org.
This policy was last updated in (March, 2023.)